The American Quarter Horse AssociationAugust 21, 2013
AQHA does everything it can to make life easier on its members.
The American Quarter Horse Association is working with the agency Graven, Austin & Drake of Colorado Springs, Colorado, to call members to remind them their AQHA membership is about to expire.
When surveyed about their experience, many expired members didn’t realize their membership had expired. While AQHA sends a series of email and postal mail reminders, it seems some efforts are still missed.
An outside service is used to allow AQHA’s internal customer service department to continue answering incoming calls from members with questions and those needing assistance on business paperwork. AQHA does everything it can to make life easier on its members. AQHA does not sell members’ information and would be more than happy to make a note on members’ records if they prefer not to receive a reminder call.
AQHA apologizes for any frustration and appreciates feedback.
AQHA News and information is a service of the American Quarter Horse Association. For more news and information, follow @AQHAnews on Twitter, watch the AQHA Newscast and visit www.aqha.com/news.
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American Quarter Horse Association
1600 Quarter Horse Drive
Amarillo, TX 79104